Normally there is a certain
Cancelling an order
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tweetmarilu
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« on: February 01, 2007, 04:33:21 PM »
A lady cancelled her whole order after it was shipped.  She had prepaid for 1/2 of her order.  She, then, placed a small order to use up the money that she had given for the larger order.  How do you handle these?  Any input would be appreciated.

Mary
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« Reply #1 on: February 04, 2007, 04:02:47 PM »
If you are returning items to Avon I think the best way is to do a Invoice for next (now current) campaign with all the items as in Invoice but mark them all "R" for returns.  That way they will show up on PO Report as returns to remind you.

Also you may want to see "Credits/Over payments" in FAQs (here on website main menu) on how to handle payments to eliminate Balance on Invoice.

Hope this Helps.

Cheers,
Stan
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tweetmarilu
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« Reply #2 on: February 04, 2007, 07:17:51 PM »
Thanks for the help, Stan. You're the best!!

Have a great day!

Mary
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