Normally there is a certain
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Author Topic: Shortages  (Read 760 times)
tweetmarilu
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« on: August 30, 2006, 09:17:46 PM »
I have a customer that ordered 2 of 1 item.  I only got 1 of them.  How do I show on her invoice that she ordered 2, received 1 and will get the other 1 in the next campaign (like a back order)?  I like the red line for a shortage, but when I do that it shows up both being shorted.
Any suggestions?

Thanks,
Mary
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« Reply #1 on: August 31, 2006, 04:46:09 AM »
Don't know for sure what is the best way.  You could run a Short then change the values back to one and then add a new line to the Invoice with the one you are to deliver. 

That is after the Short change the Qty to 1 for BOTH the Invoice and the new Invoice created automatically in next Campaign.  Then add 1 new line to the Original Order with the 1 product you will deliver.

Hope this helps

Cheers,
Stan
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tweetmarilu
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« Reply #2 on: August 31, 2006, 11:09:02 AM »
 Cheesy  Thanks a bunch!!  This will work.  I did try that.  I think that I must have had to exit out of sales orders before changing and adding.  Because when I added it before asking this question, it showed up short on the old line and the new line.  Now, it works. Huh Grin Go figure.  LOL

Thanks again,

Mary
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