I like MBA but the instructions and help section is very unclear. Here is the only thing I could find on the subject. One of the best features of MBA is how fast and simple it makes the handling of product shortages ("shorts" as they are NOT so lovingly called). In the normal "pen & paper" system you either put off calculating you Sales Orders until you are sure the product has arrived or you scratch out the "shorts" and manually recalculate the Sales Order. This very time consuming task it handled quickly and easily in MBA. Once you have confirmed the "shorts" you simply click on the Shortage button once for each item shorted. When the window opens select the Campaign (defaults to previous) and enter the Product Number of the item. Select the "Type" of short Currently Not Available, No Longer Available or Substitute and add any additional info and click the Start button. MBA will mark each item in every Sales Order for that campaign and recalculate the Order, including Sales Taxes. If the item is Backordered (Currently Not Available) MBA will create a Sales Order for it in the Campaign of your choosing so you won't forget about it (this item will NOT be included in future Purchase Orders as it is marked as a Backorder).
Where in here does it tell you what to do when the item comes in so you can make the invoice? I have a customer who only ordered one item and I marked it on her invoice and now the item is coming and I don't know how to mark the invoice so the totals will change from $0 to the new total. Please help if you can. Thank you.
Author
