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Entering Exchange
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Author Topic: Entering Exchange  (Read 697 times)
mlyle
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« on: October 13, 2006, 01:55:35 PM »
I am going back to enter past campaigns.  I am doing C20 and I had a customer exchange a ring- it was too big.  This is what I did:  I went into her C20 order and changed the "type" to E.  I then entered the enchange info on the pop-up window.  It changed her amount due to reflect a 0.00 on the ring. 

Now...how do I enter the new ring so I can charge her for it, know to deliver it AND so that it isn't uploaded to Avon as an order on C21...?  (which it won't be because I already uploaded C21, but I need to know for future exchanges.)

Thanks!
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admin
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« Reply #1 on: October 13, 2006, 02:14:03 PM »
This is tricky because you are going Backwards.  One way would be to add the item to Inventory Shelf (main menu Data - Inventory) with Qty of one.  MBA will not Order it from Avon as it is in Inventory but it still shows on Invoice.

Cheers,
Stan
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