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Author Topic: Backorders  (Read 1139 times)
kim4avon
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« on: August 06, 2006, 06:48:06 AM »
I have a customer that had a backorder worth $14.99.  Everything within the program is reflecting the $14.99 price with the exception of the "campaign sales details", this is showing a cost of $19.99 under the backorder column.  Would you know why this is?

I've tried playing with it but nothing seems to be correcting the problem.


Thanks

Kim
« Last Edit: August 06, 2006, 06:54:46 AM by kim4avon » Logged
admin
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« Reply #1 on: August 06, 2006, 03:43:38 PM »
Is the product $19.99 in another (later) campaign?  Is there any chance you edited the record and MBA put in that campaigns price?

Cheers,
Stan
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kim4avon
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« Reply #2 on: August 17, 2006, 04:56:59 PM »
It was $19.99 in a later campaign but the campaign in question was $14.99.  I did check to make sure I had the correct campaign recorded.  Is there another place perhaps in the program I am not looking?  Like I said, everywhere reflects the $14.99 price except in the campaign sales details.
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Linda B Aussie
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« Reply #3 on: August 17, 2006, 05:25:06 PM »
In setup there is an option where you can:
order from previous but charge current
order from previous charge previous
and current charge current

have a look in there the best way i have found to have it is order lowerest charge lowest

Hope this helps you

Linda B Aussie
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« Reply #4 on: August 17, 2006, 05:28:53 PM »
Just curious, if you change the price to $14.99 does MBA try to change it back to $19.99?
I should play around with this over the weekend and see if I can duplicate the problem.

Cheers,
Stan
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