How to do a Return? PDF Print E-mail
To do a Product return enter the item on the Customers Sales Order (it can even be the only item on the order). Set the Transaction Type (the "T" column) to "R" for Return and set the quantity to a negative amount (ie: -2 for two returned).  The item price will be deducted from the Sales Order total.  Also the Returned item will show on the PO Report under the Returns section.

 
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